Professional services
eVision provides consulting, management and development professional services based around the MXC business model, methodology and technology to ensure the service provider is maximising results in the most efficient manner.
MXC is much more than a technical solution, it is a complete business solution for service providers. Therefore, eVision recommends these professional services as the most appropriate way forward.
See the solutions and products sections for more information about MXC.
Consulting Services
The MXC solution supports a retail and wholesale business model so a service provider can have direct and indirect customers. Essentially, a service provider can obtain indirect customers by wholesaling their MXC solution to other organisations who on-sell it to their customers.
An eVision consultant can assist with evaluating the business proposition for MXC for a service provider by developing a business case that incorporates their retail and wholesale business opportunities. This business case will also assist in determining the business direction and best use of resources.
In addition, an eVision consultant can assist in aligning or establishing:
- Sales and marketing strategies
- Partner programs
- Product definitions
- Pricing
Essentially, our aim is to identify and target the best opportunities for a service provider within their market to maximise returns in the short term as well as setting the direction for the medium-to-long term.
Management Services
eVision can manage the process of integrating MXC into the business and operations of a service provider. Working closely with a service provider, an eVision consultant can detail a plan and manage the required outcomes.
In addition, we can directly assist with the integration or establishment of business processes in areas such as billing, customer support and infrastructure management.
Development Services
The MXC solution greatly simplifies the work effort of configuring and testing a customer’s system-to-system messaging requirements.
With MXC, development of a customer’s B2Bi or EAI requirements mostly involves the identification of messages and the setting of appropriate parameters. For example, the use of an ebXML message envelope simply involves its selection from a list box. MXC automatically handles all the underlying complexity and any mapping to other protocols and standards. This abstraction has simplified the enablement process to a 7-step procedure.
This 7-step enablement procedure lies at the core of an overall integration methodology which covers analysis, design, development and testing.
eVision people can assist with any aspect of this development cycle for customer implementations on behalf of a service provider. We can assist during the early stages of MXC adoption, for the up-skilling of staff and as a means to handle peak periods.
In fact, eVision recommends using our experts during the early stages of MXC adoption to cover the breadth of formats, protocols and standards involved in B2Bi and EAI.
