Case study: Retail supply chain hub

A leading retail brand in the Electronics Markets uses MXC to manage the integration of their retail systems with their supply chain systems. For this retail hub, MXC has acted as a B2Bi and EAI solution.

Retail Supply Chain

  • Supports the integration of electronic messaging between all of the Retail Ordering systems and Warehouse Systems
  • Tracks all stock movements into and out of the Warehouse
  • Supports all movement and update information about customer orders and supplier orders
  • Systems cater for about 200-retail shops and 300+ re-seller shops

Business Outcome

  • 100,000’s orders per annum
  • Never lost an order
  • Supports all the business processes for orders including order request, returns, adds, changes, cancellations
  • Handles $300-400 million of business per annum

Performance

  • 4+years in production
  • 10+ million messages
  • ~20,000 messages per day

Implementation

  • 15 separate systems connected
  • FTP, MQ, HTTP and SMTP protocols used
  • XML and flat file formats
  • Real-time and batch modes
  • 60+ message types implemented